A.C.E. is the leading Field Agent network in the nation specializing in Default Assistance Service. We provide professional and confidential field agent services on behalf of Attorneys, Lenders, REO, Investors and Leasing Companies.

We offer "On Demand" services that are designed to communicate directly or covertly with your customers and to provide detailed information about your property or collateral.

Welcome to the Agency for Civil Enforcement Corporation, America’s leading Property verification, checking and inspection service company. We provide occupancy verification services on behalf of Attorneys, Lenders and Leasing companies seeking accurate information. Our property verification services involve visual conformation of assets, collateral, property and/or direct contact with the borrower, customer and/or lessee. We are widely known by thousands of clients as “A.C.E., Inc.” and have been in business for twenty years. Our field agents provide property and asset verification services that are custom designed to meet the exact needs of our clients.

A.C.E. Inc. specializes in personalized debtor out reach programs designed to interface directly with borrowers, debtors, customers and/or lessees. Or, we can offer covert field services and remain anonymous, when necessary. All verification services are in strict confidence and comply with all Federal and State Laws. We also have our own rules and policies and invite you to visit or Legal Page before retaining our services. Our property verification services take place throughout America and extend to all counties, cities and zip codes. Our field agents are located in every major city and travel throughout all counties and are available to provide one on one services just about anywhere where there is lawful access.

When borrowers, customers, creditors and debtors are face to face with one of our agents or are notified in person that we are your local agent in the area, they are more inclined to cooperate.

A.C.E. property verification field agents attempt to make contact with a borrower, customer, lessee, debtor, and/or confirm the existence or condition of an asset, collateral or property. Utilizing A.C.E. verification services is a cost effective way for Attorneys, Lenders, Servicing Companies and Leasing Companies to communicate with customers, when phone calls, registered letters, overnight envelopes, email and mail are ineffective. We stress the basic tenants of non-confrontation meetings and the highest level of respect, yet employ proven techniques of diligence and professionalism. We also attempt to be friendly (to a certain extent) with your customers so they can retain their dignity through the loss mitigation process. In many cases, we have successfully used face to face interaction to cure a non-performing asset. Using A.C.E., Inc. property verification services gives the borrower, customer or lessee greater incentive to try to maintain a constructive relationship with your office.

Our licensed Private Investigators manages and provides nationwide occupancy and property verification services. We assure dependable and insightful results.

  • Are your calls and voice messages being ignored?
  • Before collection, repossession or foreclosure would you like to make a final attempt to resolve the situation?
  • Do you have delinquent borrowers who are not returning your calls and ignoring your letters?
  • Do you need to know the condition of your collateral?
  • Have no clue on the condition or location of your asset?
  • Is the lessee not paying?
  • Is your property occupied?
  • Is your property or asset in need of verification services?
  • Need help contacting no or slow paying or unresponsive tenants or debtor?
  • No responses to your numerous letters?
  • So you’re trying to reach your borrower or tenant?
  • Why are your customers/debtors not calling back?

Have you made several attempts by phone and mail to make arrangements to bring the account current with no success? The goal of A.C.E. is to have its field agents to assist you with determining the borrower's or Lessee’s intentions to satisfy their delinquent account or to engage in a meaning way to resolve the problem. Time and Time again, A.C.E. Inc. Property Verification services, through its hardworking, qualified and professional field agents, has proven to be very cost effective method of reconnecting with your customer. A.C.E., Inc. strives to answer questions by visiting the location of the asset, collateral and property and confirm with the customer its status quo.

Our Primary Goal for each Occupancy and Property Field Agent visit is to Return the Following Results:

  • Attempt to update home address, phone number, cell phone number, email address, place of employment location and phone number of the borrower/lessee/debtor/customer.
  • Have the customer/borrower/lessee/debtor contact you in order to make arrangements to bring the account current or to arrange a plan of action per your directives.
  • If there is no answer or response by telephone or at the location, the agent will leave a note in a sealed envelope for the customer/lessee/borrower/debtor on the residential door, business entrance or asset, collateral or property, wherever deemed appropriate.
  • Report the appearance and condition of the collateral, property and or asset.
  • Visit the property, collateral or asset and make contact with the customer/borrower/lessee/debtor.

A.C.E. Property and Occupancy Verification field agents report graphic details and information in real time. An email report / status report will be provided during and upon completion of each field call assignment. We regularly encounter borrowers/lessee’s/customers/debtors who simply ignore phone calls and or demand letters or the phone number has been disconnected. A personal visit by one of our trained property verification agents may be the key to re-establishing contact with your customer/borrower/lessee/debtor. Or, we could uncover the true status of your property or collateral in the absence of the customer.

Our field agents are widely known for successfully meeting with customers and discussing their account with them; obtaining new contact details; confirming that they have vacated the premises; have abandoned the asset; obtaining information on assets and employment; and, attempt negotiating a payment to your account. We also help and confirm to identify a situation that may require you moving forward to repossession, foreclosure or litigate to protect your asset.

A.C.E Property Verification Agents Are Most Active with the Following Field Services:

  • Lender Assistance Services
  • Borrower Lifestyle Verification
  • Delivery of paperwork and or confidential correspondence
  • Face to Face Interviews with Borrowers
  • Leased Equipment Verification
  • Mortgage and Financing Verification
  • Property and Occupancy Inspections
  • Photography, Image and Video
  • Vehicle Condition Verification
  • Verification of Property

Attempts to speak with the borrower/lessee/debtor/customer are made within the time frame you require. If you are looking to identify the existence of an asset, collateral or property we will attend the best known location and digitally document its location and condition or, if not found, make inquiries to ascertain information that may lead us to where the asset is located. If we are fortunate to come in direct contact with the borrower/lessee/debtor/customer our agent introduces themselves in a non-confrontational manner and conducts a face to face interview that conveys your message and intent. Or, in the absence of any direct contact we will leave a letter requesting a call back. Through the years, our physical presence has added a higher level of compliance and cooperation that the borrower/debtor/lease would otherwise not consider.

Specialized Occupancy Inspection and Property Verification Services

Most of our clients need a customized property / asset report including: digital images, photographs, video of the property/collateral/asset, several visits which could take place on any day and at various hours. As part of our service we will work with you to address your unique needs and to meet your expectations. As Property Verification service providers and on behalf of our clients, our experienced investigation management team works closely with its field agents to develop a plan of action with specifications to meet your unique needs.

We view every file as a unique situation and will address each circumstance with an open mind and will address your specific needs as our goal. A.C.E., Inc. provides your organization a professional, courteous, experienced field agent who is a local professional in the area and will provide services in a timely manner. A.C.E. field service reports are prepared and sent to you at the end of the assignment.

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